FAJO TIPS - Privacy Policy

Last updated: [30/06/2025]

FAJO TIPS respects your privacy and is committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using our website, you agree to this Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number / WhatsApp number
• Payment information (e.g., mobile payment transaction details)
• Social media usernames

b. Usage Data:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website

c. Cookies and Tracking: We use cookies, beacons, tags, and scripts to analyze trends, administer the site, and track users’ movements.

2. How We Use Your Information

We may use the collected information to:

• Provide and maintain our services
• Process your payments and subscriptions
• Communicate with you (including sending tips and updates)
• Respond to your inquiries
• Improve website functionality and user experience
• Prevent fraud and maintain security
• Comply with legal obligations

3. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, enable essential website functions, analyze site traffic, and deliver personalized content. You may disable cookies via your browser settings, but certain features may not function properly.

4. Third-Party Services

We may use third-party service providers for:

• Payment processing (e.g., Mpesa, Tigo Pesa, Airtel Money, Halopesa)
• Website hosting
• Analytics (e.g., Google Analytics)
• Customer communication (e.g., Email, WhatsApp, Telegram)

These providers have their own privacy policies, which we encourage you to review.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data:

• With service providers under contract who help us operate our business
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, sale, or asset transfer (you will be notified if this occurs)

6. Data Retention

We retain your personal information only as long as necessary for providing our services, legal and regulatory requirements, resolving disputes, and enforcing our agreements.

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain uses of your data
• Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

9. International Transfers

Your information may be processed in countries other than your own. By using our website, you consent to such transfers, which are subject to appropriate safeguards.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated date. We encourage you to review it regularly.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: operationmanager@fajotips.xyz
• Phone / WhatsApp: +255 754 933 526
• Website: http://Fajotips.xyz